About Us

Skip navigation

You are here: Homepage > About Us

The mission of the Department of Health Regulatory Services is to effectively monitor and regulate the health insurance and health care industry in the Cayman Islands. The Department also provides assistance to the public in resolving disputes regarding the provision of health insurance and health care services




Following the recent announcement of  government’s  Level 2  Suppression of the Emergency Plan,  the Department of Health Regulatory Services (DHRS) is planning to resume the delivery of all services that were provided prior to the COVID -19 Emergency Declaration. 
The safety of our clients and our staff is very important to us therefore we will continue to provide most services electronically.

For services relating to applications, complaint and enquiries, we are continuing to encourage clients to use electronic mediums such as email and telephone.
 The office will reopen from Monday 13th July 2020 and for further convenience, clients will be able to speak to a team member Monday to Friday 9:30am – 2:00pm.        

Contact details:
For matters relating to health practice please e-mail hpbusers@gov.ky  or Telephone: 949-2813
For matters relating to health insurance please email hic@gov.ky or Telephone : 946-2084

For general information please visit www.dhrs@gov.ky.

Please note that all requisite service payments are facilitated via on-line banking. Payments can be remitted online to:
(Note: the full account numbers listed must be included for successful delivery of payment).

The DHRS encourages everyone to stay safe and take all the necessary precautions issued by the government, the Chief Medical Officer, and the Medical Officer of Health.