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Following the government’s recent announcement of further lifting the restrictions of the Level 2 Suppression, the Department of Health Regulatory Services has resumed the delivery of all services that were provided prior to the COVID-19 Emergency Declaration.

The office is now open for delivery of full services as of Monday 7th September 2020 at 8:30 a.m. to 5:00 p.m. The Customer Service Desk is open from 10:00 a.m. to 2:00 p.m. If you have any questions our contact details are listed below:

Contact details:

For matters relating to health insurance please email  or call 946-2084

For matters relating to health practice please e-mail  or call 949-2813

For general information please visit  

The merger of the Health Insurance Commission with the Health Practice Commission took effect on the 1st July, 2008 to form the Department of Health Regulatory Services.

Mission Statement

The Health Insurance Commission (HIC) mission is to ensure that the provision of health insurance in the Cayman Islands is well regulated and that assistance is provided to the general public in resolving complaints relating to the provision of health insurance.

Role / Function

The role of the HIC is to monitor and regulate the health insurance industry in the Cayman Islands. The functions of the commission include the assessment and monitoring of premium rates, the administration of the Segregated Insurance Fund (SIF), monitoring the conduct of approved insurers, resolving complaints and advising the Minister generally on any matter relating to health insurance including advice on amendments to the Health Insurance Law and Regulations.