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Health Insurance Commission
Following the notification of the changes to the COVID-19 Policy for the Civil Service and due to the clusters of COVID-19 within the Community, the Department of Health Regulatory Services (DHRS) Customer Service Desk at the Government Administration Building (GAB) will be closed effective Monday, 20th September, 2021 until further notice to ensure the safety of our customers and our staff.
We will provide services through a combination of remote working and shift. However, we urge our customers to use electronic mediums such as email and telephone.
For services relating to the Premium Payment Assistance Program (PPAP) applications, complaints and enquiries, we are encouraging clients to use the electronic mediums but hard copies of the forms could be placed in the Drop Box at the GAB.
For matters relating to health insurance please email firstname.lastname@example.org
Inspector Richelle Ebanks – 244-6724 Email: Richelle.Ebanks@gov.ky
Inspector Rawle Graham – 244-6737 Email: Rawle.Graham@gov.ky
Inspector Melissa Maize – 244-6736 Email: Melissa.Maize@gov.ky
Inspector Rosandi Weatherford – 244- 6738 Email: Rosandi.Weatherford@gov.ky
For general information please visit email@example.com
The DHRS encourages everyone to stay safe and take all the necessary precautions issued by the government, Chief Medical Officer, and the Medical Officer of Health.
The merger of the Health Insurance Commission with the Health Practice Commission took effect on the 1st July, 2008 to form the Department of Health Regulatory Services.
The Health Insurance Commission (HIC) mission is to ensure that the provision of health insurance in the Cayman Islands is well regulated and that assistance is provided to the general public in resolving complaints relating to the provision of health insurance.
Role / Function
The role of the HIC is to monitor and regulate the health insurance industry in the Cayman Islands. The functions of the commission include the assessment and monitoring of premium rates, the administration of the Segregated Insurance Fund (SIF), monitoring the conduct of approved insurers, resolving complaints and advising the Minister generally on any matter relating to health insurance including advice on amendments to the Health Insurance Law and Regulations.